Terms & Conditions
Last Updated: July 21, 2026
Preamble
Avenir Tech ("Company", "we", "us", or "our"), located in Adelaide, South Australia, provides real-time web performance monitoring, session replay, heatmapping, and automated UI/UX analytics via our software-as-a-service platform (the "Service").
By registering an account, connecting a domain, or deploying tracking snippets, you agree to be bound by these Terms and Conditions. Our Service is intended exclusively for businesses, trade professionals, self-employed individuals, freelancers, and authorized corporate entities.
1. Scope & Applicable Terms
These Terms & Conditions apply to all accounts, subscription tiers, and domain connections managed through Avenir Tech.
- Services are rendered exclusively under these Terms & Conditions.
- Specific feature limits, quotas, and pricing published on our website apply.
- Any conflicting terms provided by the customer shall not apply unless explicitly agreed to in writing.
2. Corporate Entity Details
Avenir Tech
Adelaide, South Australia
Australia
Email: contact@frictionlabs.space
3. Contract Term, Renewal & Plan Adjustments
- Unless otherwise agreed, subscription plans run on a recurring monthly or annual billing cycle.
- Contracts automatically renew at the end of each term unless canceled prior to the renewal date.
- Account termination or plan cancellations can be executed via account settings.
- Plan upgrades take effect immediately upon payment of prorated fee adjustments.
- Downgrades take effect at the conclusion of the current paid billing cycle.
4. Fees, Invoicing & Payments
Fees are billed in advance at the start of each billing period via credit card or authorized payment processor. All listed prices are exclusive of applicable GST or sales taxes.
In the event of payment default or chargebacks, Avenir Tech reserves the right to suspend tracking snippets, automated crawlers, and workspace dashboard access until fees are cleared.
5. Automated Data Ingestion & Web Scraping Consent
By connecting, registering, or deploying a domain token within Avenir Tech, you grant us an explicit, worldwide, royalty-free license to perform automated web crawling, asset scraping, DOM extraction, and telemetry analysis on the target website.
Explicit Warranties & Consent
You explicitly warrant that you either own the target domain or hold direct legal authorization from the site owner to permit automated asset scraping, DOM parsing, tracking snippet injection, and performance indexing.
- Asset & Structural Crawling: You authorize our serverless workers and web crawlers to request, download, and scrape public web assets (including HTML, CSS, JavaScript, DOM structures, and meta tags) associated with your registered workspaces.
- Telemetry Ingestion: You authorize our client-side tracking snippet to record user interaction events, console logs, and performance metrics for visualization within your dashboard.
- WAF & Anti-Bot Configuration: You are responsible for ensuring that any Web Application Firewalls (WAF) or anti-bot protections (e.g., Cloudflare) permit Avenir Tech's crawlers to inspect your domain without interruption.
6. Workspace Statuses, Limits & Data Retention
Workspaces operate under distinct operational statuses that determine tracking availability, domain slot quotas, and data retention lifecycles:
The domain is fully operational. Real-time telemetry, session replays, heatmapping, and automated monitoring run actively.
The domain remains registered to your account and continues to count toward your subscription plan’s domain allowance. However, live snippet tracking, session processing, and automated monitoring are suspended.
Data Retention: Historical analytics and session telemetry collected while active are retained in accordance with our standard Data Retention Policy.
When a workspace is marked for soft deletion by the user:
- Domain Quota & Limits: To prevent slot manipulation or excessive scraping churn, a deleted workspace continues to consume an active domain slot against your billing quota until the conclusion of your current paid billing cycle. You will not be permitted to register a replacement workspace in that slot until your next billing cycle begins.
- Service Suspension: All event ingestion, automated scraping, heatmaps, and dashboard telemetry are permanently disabled immediately upon deletion request.
- Data Purging: All historical telemetry, DOM snapshots, asset caches, and recordings associated with the deleted workspace will be permanently and unrecoverably purged from our servers at the end of the current billing cycle.
Subscription Plan Adjustments
Deleting a workspace prior to the end of an active subscription period does not entitle the account holder to a prorated refund, credit, or immediate release of the domain slot. Domain slot allowances reset automatically at the start of each recurring monthly billing cycle.
7. Limitation of Liability & Governing Law
The Service is provided on an "as is" and "as available" basis. Avenir Tech accepts no liability for third-party site changes, scraping blocks, or indirect damages. Our total aggregate liability shall not exceed 50% of the fees paid in the preceding 12 months.
These Terms & Conditions are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Australia.
Legal Questions or Data Concerns?
If you have questions regarding these Terms & Conditions or our automated web scraping procedures, contact our legal team at:
contact@frictionlabs.space